Category: Customer service

Customer support with French or Russian, relocation to Portugal

Customer support with French or Russian, relocation to Portugal

French or Russian customer support, relocation to Lisbon, Portugal (only EU/UK citizens).
You would be providing support via phone, chat and email to the users of one of the most popular world video streaming platforms.
Start date 11 of November, 2019.

 

Your profile:
● Fluency in Russian or French (advanced level, ideally native) + fluent English
● EU/UK passport only, unfortunately we can not hire non-EU citizens.
● Customer service/ technical support experience (by phone/email/chat) obligatory

 

Salary and benefits:
annual salary gross 14000€ – 16100€ (discussed at the interview)
+ Language plus 1320€ (is paid anyway, doesn’t depends on targets)
+ Yearly Bonus (depends on targets)
+ Meal + Transportation Allowance.
– Relocation package up to 2000€ single payment.
– Support in finding accommodation
– career path, development opportunities
– new office and multicultural team
check the cost of living here

 

If you are not interested in this offer, you are welcome to send your CV in English anyway. Please explain what kind of job and where you are looking for, and we will try to help:-)
Any questions or doubts – pls ask 🙂

 

If you comply with requirements please send your CV in English and MS Word or OpenOffice format, subject “your language/ Video PT/ your name”,  besides the regular CV data please add the following info:

  • your date of birth
  • your citizenship
  • your skype ID
  • languages that you speak and the level
  • studies and work experience (please add any customer service related experience that you have)
  • when you can move to Lisbon

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Submit your CV or ask your questions via the following contact form:

Job Offer: Customer Service/Technical helpdesk all languages in Athens, Greece

Job Offer: Customer Service/Technical helpdesk all languages in Athens, Greece

Multi-language customer service/technical helpdesk advisors in Athens, Greece.

Languages: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Italian, Japanese,  Norwegian, Polish, Slovakian, Slovenian, Spanish, Swedish, Turkish.

Visa support: 
= working visa provided for German, Hebrew, Japanese and Nordics non-EU speakers;
= for other languages only EU citizens are accepted (or those who already have relevant job permit in Greece)

The offer:
= customer service/ technical support job in a multilingual call-center in Athens, Greece.
= You will be working for your language line (responding to phone calls, chats, emails).
= There are both “support only” and sales offers.

Requirements: 
= fluent/native any language from the list above
= upper intermediate English (for training and communication within the company)
= good communication skills, technical support background is a plus but not obligatory

Conditions:
= paid relocation (flight and 2 weeks of accommodation + support in finding a flat and full administrative support)
= contract long term (8-12 months with further prolongation)
= possibilities of professional development and career growth
= 3-4 weeks paid training provided, in Athens (first 4 days are not paid)
= working schedule: 40h/ week in rotating shifts, some projects require night shift also (extra paid)
= health insurance

The salary:
= for all languages except indicated below: 14630€ gross/year = 1045 gross per month in 14 payments (12 months x 1045 + 2 extra payments full salaries) + up to 100-250 e/month performance bonus (depending on the project) + additional extra for working on weekends or extra hours.
= for Dutch speakers: 15400€ gross/year = 1100 gross per month in 14 payments + performance bonus depending on the project.
= for German speakers: 15400 – 16800€ gross/year = 1100/1200 gross per month in 14 payments + performance bonus + extra language bonuses up to 200-300€/month, depending on the project.
= for Hebrew speakers:  16800€ gross/year = 1200 gross per month in 14 payments + performance bonus + extra language bonuses up to 200-400€/month, depending on the project.
= for Nordics speakers:  18200€ gross/year = 1300 gross per month in 14 payments + performance bonus + extra language bonuses up to 200-400€/month, depending on the project.
= taxes to be deducted: 23-24%

Starting date: Ongoing. When sending your CV please indicate when you can move to Athens.

Additional info:
= All interviews held via phone and Skype
= Free Greek lessons
= Onebed or studio flat may cost 250-350€/month, shared flat 150-250€/month
= to check the cost of living your can see here

If you are interested please send your CV in English and MS Word or PDF, subject “Your language/ Greece / your name”,  indicating the following information (obligatory):

  • your date of birth
  • your citizenship
  • your skype ID  (if you don’t have one please create it)
  • languages that you speak and the level
  • studies and work experience (especially in customer service if you have any)
  • when you can move to Athens

Go back to jobs list

Submit your CV or ask your questions via the following contact form: